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Vivid Beginnings

Ecommerce design & development

Good shopping.
Better behind the scenes.

An online shop has two jobs: help people buy and help you manage the order. We plan both, with your products and your working day in mind.

Entirely UK based. Shops are scoped and quoted separately from our standard business website package.

The order journey

What the customer sees.
What your business needs.

The storefront is the beginning. Delivery rules, payment arrangements and fulfilment need to work together too. We map the journey before choosing what to build.

One order
Find it
Choose it
Buy it
Receive it
Your customer
Find itClear categories, useful search and product information.
Choose itOptions and delivery details before committing to an order.
Buy itA checkout that explains the total and the next step.
Receive itUseful updates and a clear route for questions or returns.
Your business
Find itYour catalogue, categories and stock information.
Choose itVariants, availability and rules for the way you sell.
Buy itPayment provider, order records and customer confirmations.
Receive itFulfilment, dispatch and the customer-service handover.

A scope that fits your catalogue

Build what makes
selling easier.

A small product range and a trade catalogue need different things. We agree the important features, the platform and the running costs before the build starts.

Discuss the scope ↗
  • Product pages, categories and options that are easy to understand.
  • A checkout planned around your payment and delivery requirements.
  • Order management and the information your team needs to fulfil it.
  • Accounts or trade pricing where they are part of the agreed scope.
  • Connections to stock, accounting or other services where needed.
  • Testing, launch arrangements and a clear handover.

An example from our own businesses

Products deserve
a place of their own.

Vivid Saffron is our own ecommerce brand. It is one example of the care we put into presenting a product. Your shop would have its own design and agreed functionality.

Vivid Saffron, our own ecommerce brand
Our own brand · Visit Vivid Saffron ↗

Need a trade portal, a warehouse workflow or something that goes beyond a standard shop? Explore our bespoke systems work.

Plan the important details early

Before the first order.

Can you work with an existing shop?
Yes. Tell us which platform you use, what needs improving and what must be kept. We assess products, customer records, order history and existing page addresses before agreeing a migration. Read about keeping existing addresses working.
Which platform would you use?
It depends on the catalogue, checkout, integrations and the way you want to manage it. We work with WooCommerce and custom builds where appropriate. We explain the trade-offs and ongoing costs before you decide.
Are payment fees and third-party subscriptions included?
We identify the services the shop needs and explain which charges come from other providers. Payment processing and third-party subscriptions are separate from the development scope unless expressly agreed. How connected services work.
What should I send you?
A link to your current shop if you have one, an outline of the product range and how you fulfil orders. Mention variants, delivery areas, trade accounts and any system you already depend on. You do not need a technical specification to start.

Independent customer feedback

Hear it from the people we work with.

Read the feedback on our Reviews.io profile, with the latest rating and the reviews behind it.

Read our reviews ↗

Your next step

Let’s map your next shop.

Tell us what you sell and how your business handles an order. We will discuss a scope and quote for your project.

See my homepage before I pay