Small content updates
Send changes to existing text, images or page details and we will update the live site.
Care Plan Overview
Run your business, not your website.
Optional monthly care for the practical work after launch: content updates, monitoring, backups, software updates, performance checks and priority support.
from £35/month, VAT includedfirst 3 months free with every buildrolling, no contract, cancel any time
Quiet website jobs handled in the background, with no surprise lock-in.
Live Care DashboardWebsite care is live
AttendedOne place for the jobs that usually sit on your list.
BackupsLatest copy stored if it is needed.
Last run todaySecurityMonitoring stays on between requests.
WatchingUpdatesSoftware updates are checked first.
In reviewSupportPriority help has a clear route.
ReadyWhat the plan includes
The routine website jobs, taken off your desk.
Care Plan covers the practical work that keeps a launched website useful, secure and easier to live with.
Security monitoring
We keep an eye on the site and handle the practical security tasks that should not be left to chance.
Recoverable backup cover
Backups are looked after, so there is a cleaner route back if something needs restoring.
Site software updates
Updates are reviewed and handled with care, instead of being left until something breaks.
With plan versus without plan
The difference is fewer loose ends.
A live website still needs attention. The plan gives those jobs a home, so you are not starting from scratch each time.
Every small job becomes something to remember.
- Content changes wait until someone remembers to raise them.
- Backups, updates and monitoring are easy to postpone.
- Support starts with explaining the site again.
- Small worries turn into admin before action.
The website has a regular maintenance place.
- Routine care already has a monthly place.
- Security, backups and updates are watched together.
- Priority support gives requests a clearer route.
- Bigger work is quoted separately before it starts.
Simple terms
Plain monthly care, without a trap door.
First 3 months free with every build, then from £35/month, VAT included, rolling monthly.
Monthly care planfrom £35/monthVAT included
First 3 months free with every build.
New Vivid Beginnings websites include the care plan free at the start, so the first post-launch period is covered.
Rolling monthly, no contract.
After the free period, it continues monthly. No long agreement sits behind the simple wording.
Cancel any time.
If it stops being useful, you can cancel. The plan is there to help, not to hold you in place.
New projects stay separate.
New pages, redesigns and extra functionality are quoted before work starts, so you can decide calmly.
Care Plan FAQs
Questions, answered without the small print voice.
Short answers before you add it to a site.
Plain priceFrom £35/month, VAT included, with first 3 months free when it comes with a new build.
How do I actually cancel?
Every Care Plan email has a secure "Cancel Care Plan" link at the bottom. Click it, confirm on the landing page, done. You will keep Care Plan access until the end of your current billing period, then nothing further is charged. No forms, no phone calls, no retention pitch.
What counts as a text or image change?
Anything small and content-based: editing existing page copy, swapping out an image, updating opening hours or phone number, adding a new team member, rewriting your FAQ, tweaking a product description. Reasonable changes to what is already there are unlimited under fair use. Anything structural is quoted first.
What does not count?
New features, whole new pages, major redesigns, e-commerce setup, third-party integrations (Mailchimp, Zapier, booking systems), SEO campaigns, logo design, copywriting for new pages. Those are real projects, we will always quote them separately and you can say no.
How fast do you respond?
Within 24 hours on UK business days (Mon to Fri, excluding bank holidays). Urgent production issues, broken page, site down, payment processing failure, we prioritise and usually respond same day.
Can I pause Care Plan instead of cancelling?
Not yet, we are keeping the cancel flow as simple as possible for launch. If you cancel and want to come back later, your customer portal has a one-click re-subscribe button and your site stays hosted in the meantime.
What happens if I cancel then realise I need something done?
Reply to any email we have sent you with your request. We will reply with a fair one-off fixed price. Or resubscribe to Care Plan and we will roll the work into your next monthly allowance.
Keep it looked after
Add the care plan and get back to the business.
From £35/month, VAT included. First 3 months free with every build, then rolling monthly with no contract.